How to Disable Tgcmd.exe

Is Tgcmd.exe a Spyware?

Tgcmd.exe is a legitimate executable file that is associated with SupportSoft’s Online Support software.  The process is a component of remote support and management tools. This program comes bundled with the Sony Support Software for the Sony Vaio. This program is also used in computers made by IBM and Toshiba to provide technical support.

This file may also be installed when you run @Home ISP setup from CD. Note that both @Home and MediaOne are now a part of Comcast. This means that tgmcd.exe comes bundled with Comcast Support Software also. The tgmcd.exe program is a part of the Bellsouth DSL HelpCenter as well.

The involvement of ISPs has led some people to believe this software is used to monitor the computer activities of users. Due to which some users feel that tgcmd.exe is a spyware, and not a legitimate file.

The main task of the tgcmd.exe process is to allow @Home services and other system software to update automatically every time your PC comes online. The program also enables a remote technical support technician to have access to setup information of your computer. In some cases, the remote technical support technician can connect to your PC and see what you are doing on it.

Tgcmd.exe Problems

The following are some of the common issues that users with tgcmd.exe process on their PCs complain about:

• Tgcmd.exe collects information from your system, such as Web pages you visit and files you download. The process also sees any permission-based data about your system along with the software installed and settings that you use. This intrusion to privacy is a cause of concern for several PC users.
• Another task that the tgcmd.exe process does is to create a WININIT.INI file in the Windows folder. This file may prevent the Windows ME users from using System Restore, which is a valuable feature that helps in fixing your system in case of a problem.
• Many users report that tgcmd.exe prevents them from clearing their browsing history in Internet Explorer.
• The process may cause problems when you try to launch the Eudora Web browser.
• “SDCSchedulerWindow” application error messages may display during system shutdown.
• You may lose the ability to delete multimedia files like audio, video or graphics from the system.

Due to all these issues, it is often advised that you disable or remove the tgcmd.exe process on your PC.

How to Disable Or Remove Tgcmd.exe?

If you are a customer of Comcast, Sony Vaio or BellSouth, uninstall Comcast Support, Vaio Support Agent or BellSouth HelpCenter. You can do this by using the Add or Remove Programs utility that you can start from Control Panel. In case, you face any problem while uninstalling these programs, it is recommended that you use a reliable program uninstaller tool, such as Perfect Uninstaller to perform the removal.

Restart your system after uninstalling. If any one of the three files shows up when the PC starts, disable them by using the System Configuration Utility (msconfig).

Many malware programs are known to disguise themselves as legitimate Windows files and infect your PC. If you are suspicious that the tgcmd.exe file on your system is not legitimate or if have the file on your PC even if you don’t have any related software installed, it is recommended that you perform a thorough scan using efficient antivirus and antispyware tools to remove any infections.

Problems with EXE files may also occur if there are problems with the Windows registry. In this case, it is recommended that you use a robust registry cleaner tool, such as RegGenie to perform registry scan and repair any erroneous entries.

How to Remove Tscd_win32.exe Application Error

The tcsd_win32.exe process belongs to NTRU Cryptosystems. NTRU Cryptosystems is a vendor for cryptographic tools. Trusted Computing Platform (TCP) is one of their products. The full name for this executable file is NTRU Hybrid TSS v1.05 TCSD. This program is used for biometric fingerprint scanner software that is usually shipped with the Embassy Trust Suite by Wave.

The following is one of the common problems that you may experience related to this file, especially if you are using a Dell laptop shipped with TCP and the Embassy Trust Suite:

"Tcsd_win32.exe encountered a problem and needed to close."

This problem is not limited to Dell laptops. The issue with the application error can also apply to other computer brands.

Cause of the Error

This error message is displayed when one of the TCP modules fails during system startup.

Resolution Method

To resolve this issue, it is best to either uninstall the software related to tscd_win32.exe or disable the process from loading at system startup. Let us have a look at the methods that you can use.

Method 1 – For Dell users -Uninstall Dell Embassy Trust Suite

1. Open Control Panel and select Add Remove Programs.
2. In the Currently installed programs list, search for and select Dell Embassy Trust Suite and then select Remove.
3. Follow the instructions in the uninstall wizard to remove the software.
4. Reboot your PC.

Method 2 – Disable Tscd_win32.exe from Startup and Remove the NRTU Folder

1. Click on Start and select Run.
2. Type msconfig then press Enter to open the System Configuration Utility.
3. On the Startup tab, locate tscd_win32.exe.
4. Clear the tscd_win32.exe checkbox to disable the process.
5. Exit and reboot your PC.
6. When the system restarts, navigate to the C:\Program Files folder.
7. Locate and delete the NRTU folder.
8. Also, open the System Configuration Utility again to ensure the tscd_win32.exe is either disabled or is not present in the Startup programs.

Method 3 – Remove Tscd_win32.exe Using your Antivirus Utility

1. Click on Start and select Run.
2. Type msconfig then press Enter to open the System Configuration Utility.
3. On the Startup tab, locate tscd_win32.exe.
4. Clear the tscd_win32.exe checkbox to disable the process.
5. Exit and reboot your PC.
6. Update your antivirus utility.
7. Reboot the PC in Safe Mode.
8. Scan your system with the updated antivirus program.
9. Delete any tscd_win32 entry that the program detects.

This method is useful when the Tscd_win32.exe file on your PC is not legitimate, but a file camouflaged by a malware. To prevent such files from infiltrating your PC, it is essential that you regularly scan and clean your PC with the help of good antivirus and antispyware tools. It is also recommended that you use a good registry tool, such as RegGenie to scan and clean the registry in order to prevent any errors caused by a damaged or corrupt registry.

Fix Taskmgr.exe Application error

Taskmgr.exe is the executables file for the Task Manager utility in Windows. When the Task Manager is called upon, the window shows all processes and programs currently running on the system. This program file also shows activity-based performance statistics.

Taskmgr.exe evaluates the processes running on the system using over 15 parameters. These include review graphs and information on CPU and memory usage.

The Task Manager also allows users to view information regarding network status. Users on the network are also listed on the Task Manager’s user interface along with the programs that are being used by each user.

Taskmgr.exe Error

You may sometimes receive an error message like the one given below.

“App Name App Version Module Name Module Version Offset

taskmgr.exe 5.1.2600.1106 ntdll.dll 5.1.2600.1217 00000342”

Cause of the Problem

This problem is usually caused due to an incomplete installation of a service pack on your computer.

Resolution Method

To fix this application error, try reinstalling Windows XP Service Pack 1. You can also try to install the latest Windows XP service pack. Windows XP service packs are issued to keep Windows XP current. The service packs also extend, update, and improve your computer.

The latest service pack for Windows XP is Service Pack 3. To install this Service Pack, you must already have Windows XP Service Pack 1a or Service Pack 2 on your computer in the given sequence.

Users should note that this fix is applicable only to 32-bit versions of Windows XP.

How to find out which Windows XP service pack you have

1. Click on Start and go to Run.
2. Type winver and then press Enter.

A box will come up displaying the information.

How to Get Windows Service Pack 3

There are various ways in which you can get the latest service pack.

1. You can use the Windows Automatic update feature by ensuring that the Automatic Updates feature is enabled on your computer. If you do this, you will get the latest service pack automatically.
   • To enable Automatic Updates, click Start.
   • Next, click Run.
   • Type sysdm.cpl and then press Enter.
   • Click on the Automatic Updates tab
   • Ensure that the Automatic (recommended) option is selected and then click OK.
2. You can also download the latest Windows XP service pack from the Microsoft Download Center.
3. You can also choose to have the service pack on CD. You have to place an order for this option however.

A word of caution. There are reports that certain viruses are masquerading as the valid taskmgr.exe file. A common behavior among these viruses is excessive consumption of CPU resources. Users may also see two or more taskmgr.exe processes running in the Task Manager. The other taskmgr.exe process you see may be a Trojan or a virus.

Check the properties for both files. The valid taskmgr.exe file should be located in the System folder and is signed by Microsoft. The file may be a nasty virus or Trojan if found anywhere else.

Run an antivirus scan to check to see if you have any virus infections. Choose a reputable product. Keep your antivirus program virus definition database up to date so that new viruses can be filtered and valid programs can be run without any issue. You should also conduct regular checks with an anti-spyware program to keep malware from invading your system.

And always, always, practice safe internet surfing.

Fix Sndvol32.exe Application Error

The sndvol32.exe process is used to control volume settings of your Windows system. To access this file on Windows XP, open Control Panel, and select Sounds and Audio Devices. Next, go to and click the Advanced button in the Device volume section on the Volume tab in the Sounds and Audio Devices dialog box that is displayed.

You can use the sndvol32.exe process to control volume from Command Prompt. To display Command Prompt, type cmd at Start > Run and press Enter. Here, you may use the following command:

SndVol32.exe [-R | -D n]

Here,

-R starts the application in record mode.
-D n specifies a device identifier.

File Information

By default, you find sndvol32.exe in the C:\Windows\System32 folder. It is a Windows system file and its default size on Windows XP is 138,752 bytes.

Sndvol32.exe Application Error

You may receive the following application error message on your Windows XP computer when there is an existing issue with the sndvol32.exe process.

"Windows cannot display the volume control on the taskbar because the Volume Control program has not been installed. To install it use Add/Remove Programs in Control Panel."

Cause of Error

There may be two possible reasons for this problem.

• The Volume icon is not added to the notification area. This is possible because the Volume icon is not displayed by default when you install Windows XP.
• Sndvol32.exe is either missing or damaged.

Resolution Method

To resolve this issue, you need to do the following:

• Add the Volume icon in system tray, or
• Replace the missing or damaged sndvol32.exe file with a healthy file. Because sndvol32.exe is a Windows system file, you need to extract the file from the Windows XP Installation CD. Let us now go through the steps to perform these tasks.

Step 1: Add the Volume Icon to System Tray

Note: If you have already added the Volume icon in the system tray and still receive the error message, you may skip this section and proceed to the next step.

1. Click Start and then select Run.
2. Type mmsys.cpl and press Enter to display the Sounds and Audio Devices dialog box.
3. On the Volume tab, select the Place volume icon in the taskbar checkbox.
4. Click Apply and then click OK to save your changes and exit the dialog box.

The volume icon should now be visible in the system tray on the taskbar.

Proceed to step 2 if you are unable to add the Volume icon or if you get an error message when trying to add it to the taskbar.

Step 2 – Replace the Sndvol32.exe File

Insert the Windows XP Installation CD in the  CD or DVD drive. Remember to hold the Shift key down. This will prevent the CD from starting automatically.

1. Click on Start and then select Run.
2. Type cmd and then press Enter to display the Command Prompt window.
3. At command prompt, type the drive letter for your CD/DVD drive and then press Enter. For example, if your CD/DVD drive letter is F, type f: and press Enter.
4. Type cd i386 and press Enter.
5. Type expand sndvol32.ex_ C:\Windows\system32\sndvol32.exe to copy the sndvol32.exe file from the installation disk to the system32 folder on your hard disk. Here, C:\Windows is the default system root where Windows system files are installed.
6. Type exit and press Enter to close the Command Prompt window.
7. Check to see if the icon for Volume is displayed.

Errors related to exe files may also occur if your PC is infected with one or more malware programs. If you are suspicious, it is best that you use efficient antivirus and antispyware tools to perform a thorough scan of your PC.  It is also recommended that you regularly scan and clean your registry with an efficient  registry tool such as RegGenie to ensure that no exe and PC errors occur due to registry problems.

Remove Sbmntr.exe

Why is Sbmntr.exe Harmful to you Computer?

Sbmntr.exe is harmful to your computer. This excitable file is a Trojan that can severely compromise your security. Trojans are malware programs that pose as legitimate software. Often, these are downloaded on your computer without your knowledge. A cursory check will tell the user that the program is a valid one. However, a more probing look will strip the Trojan’s facade and show the true nature of the malware file.

Sbmntr.exe enables malicious users gain entry to your computer through a backdoor and accesses your personal and private files. Just like other Trojans, sbmntr.exe may also download other malicious programs to further infect your PC.

You can find sbmntr.exe in C:\Program Files\NetProject\sbmntr.exe. This malicious program is associated with the Zlob Trojan and the Adware/Netproject malware. If you detect the sbmntr.exe file, you must immediately take actions to remove the infected file from the system.

How to Remove Sbmntr.exe from Your PC

One of the popular methods to remove sbmnstr.exe and other files associated with Trojan and Adware/Netproject malware is to use the third-party Trojan removal tool SDFix. The SDFix tool, developed by AndyManchesta, is a tool that you can use to get rid of many different types of Trojans and worms.

After your download the tool, follow the steps listed below to use it to scan and remove Trojans and worms from your system:

1. Reboot your PC in Safe Mode.
   1. Restart your computer.
   2. Tap the F8 key continually after the Startup beep but before Windows loads.
   3. A menu with options will appear.
   4. Select the Run Windows in Safe Mode option and press Enter.
2. If required, log on to Windows using your user account.
3. Double-click the SDFix.exe file to install it.
4. Open the folder where the program extracts its files, by default this folder is C:\SDFix.
5. Double click the RunThis.bat file.
6. Press Y to run the script.The program will now scan your PC to detect and remove Trojans and worms, such as Sbmntr.exe. The program will also repair any damage done to the registry by the malicious programs.
7. When prompted, press any key to reboot the system.Your system may take more time to restart because the SDFix tool runs during the startup process to delete malware files. When your PC restarts, the following will happen:
8. The malware remove tool will complete the removal process.
9. After the process is complete, a message will display to inform you of completion.
10. You may need to press a key to stop the script.
11. When Windows finishes loading, navigate to and open the SDFix folder.
12. Copy and paste the contents to Report.txt if you want HijackThis expert comments regarding what you should do next and you can post it on a relevant message board.

To perform manual removal, first check if you have any of these processes running in Task Manager.

If you find any of these processes kill them from Task Manager itself.

Next, check if any of the following are files present on your computer:

C:\Program Files\NetProject\scit.exe
C:\Program Files\NetProject\sbmntr.exe
C:\Program Files\NetProject\scm.exe
C:\Program Files\NetProject\sbsm.exe
C:\Windows\system32\conime.exe
C:\Program Files\Helper\1203055357.dll
C:\Program Files\NetProject\sbmdl.dll

If they are, use Shift + Del to permanently remove them from the PC.

The following is the list of other files that the malware is known to copy to your PC:

If you find any of these files, you must get rid of them too.

Next, open the Registry Editor tool by running the regedit command and then delete any of the following registry entries if you find them:

You can see that there are plenty of files associated with sbmntr.exe and the Zlob Trojan. The sheer number of entries can make manual deletion a time consuming and tedious task. As with most infections, prevention is better than cure. Always surf the Internet safely. Avoid sites that are marked as potentially harmful to you and your computer. Don’t download attachments from people you don’t know. Even if you know the person who sent you an attachment, you should still scan the attachments before opening them.

Trojans and other malware can change the behavior of your PC. They may consume more CPU resources and cause your PC to stop responding to commands. Trojans like sbmntr.exe can cause error after error on your PC. Malware will find ways to breach and exploit security lapses.

To prevent such infections, it is essential that you  keep yourself protected in real time. Use reputable antivirus and anti-spyware programs to protect your system, your data and yourself from intrusions. Conduct routine checks or scans of your system. Keep your virus definitions database updated.

If you combine safe surfing practices with an excellent antivirus program and powerful anti-spyware program, you can keep your machine and your information safe.

Fix Rthdvcpl.exe Unable to Locate Error

RtHDVCpl.exe is a Control Panel applet that belongs to the Realtek Semiconductor High Definition Audio System driver.

File Information

By default, you can find the RtHDVCpl.exe file in the C:\Windows folder. Some of the common sizes of the file on Windows XP include 4,702,208; 3,784,704; 4,186,112; 4,390,912; 4,669,440; 4,444,160; 4,874,240; 5,369,856; 6,295,552; 4,423,680; 4,452,352; 4,317,184; 4,489,216; 4,227,072; 4,915,200 and 6,266,880 bytes.

RtHDVCpl.exe Error

You may encounter the following error message if you have the RtHDVCpl.exe file on your PC:

"RtHDVCpl.exe - Unable to locate component. This application has failed to load because PROPSYS.DLL was not found. Reinstalling the application may fix this problem."

Resolution Methods

You may use one of the following methods to resolve this issue:

Method 1: Uninstall and then Reinstall Realtek Audio Driver

You can uninstall the driver by using the Device Manager tool. You can launch this tool easily by running the devmgmt.msc command.

If you face any problem, you may also use a reliable uninstaller tool, such as Perfect Uninstaller to completely remove the driver.

After removing, reboot your PC and reinstall the driver.

If the problem persists, proceed to the next suggested method.

Method 2: Install Windows XP KB935448 Update

You may experience the error after Microsoft security updates 925902 (MS07-017) and 928843 (MS07-008) are installed on Windows XP computers. In this case, the following error message may appear:

"application_executable_name - Illegal System DLL Relocation

The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\Windows\System32\Hhctrl.ocx occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL."

To resolve the error in this case, download Windows XP KB935448 update and install it on your computer.

You may also choose to open the Windows Update Web site, and then install any other essential updates if they are available.

If no error message appears after the updates are installed, the issue is resolved. Otherwise, proceed to the next method.

Malware infections are also common causes of several errors related to EXE files. One of the common problems that you may come across is malware files disguised as the legitimate files. Most of the time, these malware files are located in a folder different from the default folder, have an unknown file size, or have names similar to legitimate files. In case you are suspicious, it is best to perform a thorough virus and spyware scan of your PC. It is recommended that you use robust antimalware tools, such as Antivirus Plus and StopZilla to do the scanning.

Finally, it is recommended that you use a reliable registry tool, such as RegGenie to perform a thorough and deep registry scan to weed out any unwanted entries from it. Registry scanning also helps in repairing incorrect registry entries, thereby ensuring you a high-performance error-free PC.

Fix Sdtrayapp.exe Application Error

Sdtrayapp.exe is the Spyware Doctor Tray application, which is a component of PC Tools’ Spyware Doctor software.

File Information

By default, this file is located in a subfolder of C:\Program Files. There are several known file sizes for sdtrayapp.exe on Windows XP. The most common size is 810,576 bytes. You may also find it in 1,063,752, 1,065,800, 1,065,288, 1,058,304, 1,632,768, 1,053,264, and 651,784 byte sizes.

Sdtrayapp.exe Application Error

You may receive the following error message if your PC is running the Spyware Doctor software:

"SDTrayApp.exe-Application error
The instructions at "0x51f265c2" referenced memory at "0x01614e60". The memory could not be "read". Click on OK to terminate the program."

Clicking on OK will bring up another error message. This message reads:

"Runtime error 216 at 51F265C2."

A few other error messages are also known to be displayed when you click the OK button.

Cause of the Error

The issue seems to be related to legacy registry entries that are added by the Spyware Doctor 4.0 software.

Resolution Method

Warning: This fix involves direct modifications to the registry. You are advised to make a backup of the registry prior to making any changes to it. There is an inherent risk when the registry is edited. Should any issues arise from the edits, you can revert to the backup. Otherwise, the changes are permanent. You make the backup either by using the File > Export option in Registry Editor (regedit) or by using a good registry tool, such as RegGenie.

You may perform the following steps to resolve the sdtrayapp.exe application error:

1. Open the Start menu, select Run, type regedit and then press Enter to display the Register Editor window.
2. Navigate to the HKEY-LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run key.
3. Delete any entry that has swdoctor.exe or SDTrayApp.exe.
4. Now, navigate to go the HKEY-CURRENT-USER\SOFTWARE\Microsoft\Windows\Current Version\Run key.
5. Delete any entry that has swdoctor.exe or SDTrayApp.exe.
6. Restart your PC.
7. After Windows starts, launch Spyware Doctor by double-clicking on its icon on your desktop or by clicking its shortcut in the Start menu.You will receive the following message:
"Spyware Doctor was previously enabled. Would you like to re-enable Spyware Doctor?"
8. Click OK.

SDLoader will rewrite the startup entries and resolve the issue.

If Spyware Doctor continues to cause problems, it is recommended that you uninstall it and replace the program with another anti-spyware. To ensure complete removal of the software, you may use a reliable program uninstaller tool, such as Perfect Uninstaller. This is an efficient program uninstaller tool because it is designed to scan your entire PC and the Windows registry to identify any data related to the software you are trying to remove and get rid of it.

Repair Qlbctrl.exe Error

Qlbctrl.exe is a controller from the Hewlett-Packard Development Company, L.P. This process belongs to the QuickLaunch program that comes with HP laptops.

File Information

You may find qlbctrl.exe in the C:\ProgramFiles\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe folder, by default. The most common size of the file on Windows XP is 159,744 bytes. You may also find the file in 131,072, 163,840, 135,168, 180,224, 184,320, 202,032, and 177,456 bytes sizes. The process adds an entry to  “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run” in the registry that enables the program to load at system startup.

Qlbctrl.exe Error and Resolution

“Qlbctrl.exe not responding” error may be displayed when you shutdown your PC, thereby slowing down the shutdown process.

If you are experiencing this error, here are a few things you may want to try.

Solution 1: Uninstall and then Reinstall QuickLaunch

Uninstall QuickLaunch, removing all the traces by using the Add or Remove Program (appwiz.cpl) utility. In case you face problems, you may choose to perform the removal by using a good program uninstaller tool, such as Perfect Uninstaller.

After you have removed the software, reboot the PC and if required reinstall QuickLaunch.

Solution 2: Disable QuickLaunch from Startup

1. Open Start, select Run, type msconfig and the press Enter.
2. In the System Configuration utility that opens, display the Startup tab.
3. Look for and clear the QuickLaunch (qlbctrl.exe) checkbox.
4. Click OK and restart your PC when prompted.

Solution 3: Change the QuickLaunch Startup Type

1. Open Start, select Run, type services.msc and the press Enter.
2. Search for QuickLaunch and right-click on it.
3. In the Path to executable section of the General tab ensure that path to the qlbctrl.exe file is given.
4. Next, set the Startup type to Manual from the drop down list.

Solution 4: Avoid Running Multiple Antimalware Programs

Do not run multiple antivirus and anti-spyware programs at the same time. This may lead to conflicts and affect the performance of your computer. Select one antivirus program and one spyware detection and removal tool, and uninstall any others. If you face difficulties uninstalling the programs, use Perfect Uninstaller to help you out.

Solution 5: Disable Unwanted Startup Processes

Disable all unnecessary processes that run on Startup by using the System Configuration Utility. If there is an unknown file or process in Startup, do some research and if you find that a process is useful or necessary, leave it alone. If a file or process is only occasionally useful, disable it. When necessary, the process can be activated manually.

This is a list of critical startup tasks that HP recommends you must keep enabled.

• BTTray.exe
• QPService.exe
• HPHC_Scheduler.exe
• HPWuSchd2.exe
• QlbCtrl.exe
• MSASCui.exe
• NVCpl.dll
• NvStartup
• NVMcTray
• NvTaskbarInit
• jusched.exe
• ccApp.exe
• cltUIStb.exe
• osCheck.exe
• SynTPEnh.exr
• WiFiMsg.exe
• HPWAMain.exe
• HPWuSch2.exe
• hpqwmiex.exe (HP ProtectTools)
• HP ProtectTools Service (This may be required to logon to the computer during diagnosis.)

HP advises users to leave these processes in the Startup folder. If you remove one, this may lead to an application error.

Repair Pcsnsrv.exe Errors

Pcscnsrv.exe is a process that belongs to Trend Micro Internet Security, more popularly known as PC-cillin 2007. This process is a real time spyware scanner.

Many users have experienced issues with PC-cillin 2007. This has confused many users who have upgraded to PC-cillin 2007 from the 2005 or 2006 versions. The earlier versions were praised for their highly efficient performance.

User complaints center mostly on the extreme jump in CPU consumption. Many report that their CPU consumption jumped to as much as 100% when the pcscnsrv.exe is running, causing PC performance to slow down significantly.

These users also had Spybot installed on their systems. Apparently, the issue stems from an incompatibility between Spybot’s immunization feature and Trend Micro’s pcscnsrv process.

Many solutions have been suggested to fix this issue. Here are some of these solutions.

Solution 1

Uninstall PC-cillin 2007.

Reboot your computer.

Now install the 2006 version of PC-cillin. However, instead of using the 2006 license key, use the license key for PC-cillin 2007.

This is a stopgap measure that was offered when Trend Micro had not issued any updates or patches yet.

Solution 2

This is the solution that Trend Micro has offered to their clients who are experiencing issues with Spybot and PC-cillin 2007.

Open Spybot.

Go to the Immunize section on the left.

Click the undo button. You will get a message saying that  All bad products are now allowed again.

Close Spybot and all other open windows.

Double click My Computer.

Double click on your local disk.

Go to C:\Program Files\Trend Micro\Internet Security 2007 folder.

Look for usrwl.dat.

Delete usrwl.dat.

Restart your computer.

Solution 3

Another way to stop the action of pcscnsrv.exe is to kill or end the program.

Boot up your PC.

Bring up your Task Manager by pressing Ctrl+Alt+Del simultaneously. You may also use Ctrl+Shift+Esc if you prefer.

Click on Processes.

Locate and highlight pcscnsrv.exe.

End the process.

This solution may result in an increase in available memory and CPU. However, pcscnsrv.exe will come back every time you reboot.

Solution 4

This solution will require you to edit your registry. Before attempting this solution or before attempting any registry edit, create a backup of your registry first. Editing the registry poses some risks. Any change you make is permanent unless you have a backup in place.

Click on Start and go to Run.

Enter regedit.

Navigate to HKEYUSERS:S-1-5-18 : SOFTWARE : MICROSOFT : WINDOWS : CURRENTVERSION : INTERNETSETTINGS : ZONEMAP : DOMAINS

All blocked websites are listed here. Delete these.

Exit the registry.

Now locate usrwl.dat.

Delete usrwl.dat.

Reboot your PC.

Solution 5

If none of the suggested methods above have worked for you, perhaps the better option for you is to uninstall both PC-cillin and Spybot. You can install Antivirus Plus and StopZilla as your antivirus and anti-spyware programs respectively. Both these programs will protect your computer and your information without compromising your system’s performance.

Fix Pifsvc.exe Errors

The pifsvc.exe process belongs to Norton LiveConnect, which is a part of the Norton LiveUpdate feature. This executable file may be found in the C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe folder. In Windows XP, the file can be found in the following byte sizes:  517,768, 583,048, and 169,608 bytes.

Pifsvc.exe is used to deliver large updates and patches for Norton Products. There is some controversy regarding this file as it is downloaded with little to no warning. Many users also assumed the process to be an adware.  The question also arises as to what is the need for LiveConnect as it performs the same tasks as LiveUpdate.

Symantec denies the allegation of LiveConnect being an adware. They say this feature is an adjunct to LiveUpdate which is not “robust enough.” Also, LiveConnect is required because the program allows users to update to new products, upgrades and download major patches and program updates.

Users who choose not to install LiveConnect may lose access to Symantec updates that LiveUpdate cannot manage. LiveConnect directs users to go to the Symantec website and download these updates manually. This is the reason why if you choose to uninstall the service, you will receive no instructions on downloading these updates.

PIFSvc.exe Application Error

If you have Norton LiveConnect installed, you might receive the following error message:

"The application failed to initialize properly (0xc0000022) Click on OK to terminate the application."

The error may also report ccApp.exe, osCheck.exe and PIFSvc.exe files as problem areas. Additionally, you may encounter problems in launching your Norton product.

How to Fix the Error

The following are some of the solutions that you can use to resolve the issue:

Solution 1: Process the msvcr71.dll and msvcr71.dll files

1. Log on to your PC as an Administrator.
2. Click Start and go to Run.
3. Type cmd and press Enter.
4. At command prompt, type cd \windows\system32.and press Enter.
5. Next, type cacls msvcp71. msvcr71.dll dll /e /g builtin\users:r and then press Enter. The following message will be displayed: File processed c:\windows\system32\msvcp71.dll
   
6. Type cacls msvcr71.dll /e /g builtin\users:r. and then press Enter. The following message will be displayed: File processed c:\windows\system32\

Solution 2: Check user rights in Windows Vista

If you are using Windows Vista, check the rights on the user account you are logged on to your PC with. Norton cannot run on a limited account in Vista. If this is the case, provide the account with Admin rights and the problem should go away.

Solution 3: Uninstall and then Reinstall Norton

The issue may occur due to corrupt or damage Norton file. To resolve this, do the following:

1. Uninstall all Norton programs from your computer.
2. Then use the Norton Removal Tool to clean up any remnants. You may also use an efficient program removal tool, such as Perfect Uninstaller to completely remove Norton from your PC.
3. Reinstall Norton.
4. Make sure that you have the latest updates installed.

Solution 4: Enable Norton to Run with Different Credentials

1. Log in to your Administrator account.
2. Right-click the Norton Internet Security icon.
3. Select Properties.
4. Under the shortcut tab, click Advanced.
5. Select the Allow to run with different credentials checkbox.
6. Put the NIS shortcut into the limited account C:\Documents and Settings\Start Menu\Programs\Startup folder
7. This will make the file execute when you log in using a limited user account.
8. A box will pop up asking you which account will run Norton Internet Security.
9. Select your Admin account and enter your password.

Norton Internet Security will now run.

If the problem still persists, it is best that you uninstall Norton, clean up the traces using a reliable registry tool, such as RegGenie and then install a different antivirus and anti-spyware program. Antivirus Plus and StopZilla are antivirus and anti-spyware programs respectively that work well out of the box. Users do not need to go through hoops to get these programs to work. They provide top notch protection without acting as bloatware.