How to Fix Ccsvchst.exe Error on Windows Shutdown

CCsvchst.exe is a part of Norton Internet Security 2007 suite. This process is not a virus or a Trojan as some users may fear. CCsvchst.exe is a perfectly valid and legitimate file.

File Information

By default, the file is located in subfolder within C:\Progam Files\Common Files. The most common size of the file on Windows XP is 108,648 bytes. You may also find it in 149,864, 109,160, 149,352, 107,624, 108,904, 105,632, 108,392, 105,120, and 92,320 bytes sizes.

CCsvchst.exe Problems

Users usually complain that Norton Internet Security 2007 shows an increase in CPU usage due to the file. Many users also complain that programs frequently freeze up due to high CPU consumption by this process. Most of the times, the only way to get out of the situation is by ending the process by using Task Manager. In cases when even Task Manager fails to respond, a hard reboot becomes the only option.

Ccsvchst.exe is also known to slow down Windows startup processes and may also display the following error message when the system is shutdown:

The instruction at "0x059a2df" referenced memory at 0x059a2df" the memory could not be written. Click OK to terminate the Program.

Resolution Methods

There are several different ways to fix this error. Some of these are discussed below:

Method 1: Update your Norton Product

Run LiveUpdate using the option available in your Norton 2007 product. This is the first solution you should try. The ccsvchst.exe error is a bug that has been resolved in a future update. If this method does not work, proceed to the next method.

Method 2: Uninstall and then Reinstall the Product to Repair Any Damaged File

Go to Symantec’s Norton Removal Tool page. Check the option that corresponds to your Norton product.

Follow the instructions that are displayed to remove the product from your PC. It is recommended that after removal, you use a good registry tool, such as PC Health Boost to clean up any orphaned entries that may be left behind.

Restart your PC, and if required, reinstall the product again. Make sure that your source files are intact and free from any type of malware infection. Also, update the product after installation to ensure that you have only the latest files on your PC.

Method 3: Prevent Norton Antivirus from Scanning the Floppy Drive

  1. You may receive the error if your Norton Antivirus 2007 is scanning your floppy or A:\ drive. The error occurs, if you do not have a floppy drive. To resolve the issue, do the following: Start Norton Antivirus 2007.
  2. Under Settings, select Auto Protect.
  3. Click the Configure button.
  4. Select General Settings in the Real-Time Protection section.
  5. Look in the right pane. Clear the Scan floppy disk in A: for boot viruses when shutting down check box.
  6. Click OK.
  7. Reboot.

Method 4:

  1. Start Norton Internet security 2007.
  2. Click on the Norton Internet Security tab.
  3. Go to Settings.
  4. Go to Web Browsing, click Personal Firewall.
  5. Click Configure to display Internet Security and Firewall Options. Here, General Settings will be highlighted.
  6. Ensure that the Automatically decide what to do (recommended) checkbox is selected on the right pane.
  7. On the left pane, click Program Control under Personal Firewall.
  8. Ensure that the Access settings for Microsoft Internet Explorer and Microsoft Generic Host process for Win32 services is set to Allow.
  9. Click OK.

Method 5: Uninstall Norton and Choose a Different Product

Uninstall Norton Internet Security 2007 from your system if you feel that this antivirus is consuming too many resources and slows down your computing. You may want to consider an alternative antivirus program. It is also recommended that you opt to install an anti-spyware program to keep your computer free of malware.

After uninstalling Norton, be sure to run a registry scan. A good registry scanner helps you remove all leftover registry keys and repair any errors within the registry.