How to Fix Ntkrnlmp.exe Could Not Be Loaded Error

The ntkrnlmp.exe file belongs to Microsoft Windows NT operating systems. You may encounter the following errors related to ntkrnlmp.exe when performing a Windows installation.

The file I386\L_intl.nlf could not be loaded. The error code is 7.

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The file I386\Ntkrnlmp.exe could not be loaded. The error code is 7.

These errors appear when the setup is still in the text mode. When these errors occur, they prevent you from completing the Windows installation.

Reason

These Ntkrnlmp.exe errors appear when either the BIOS settings of your computer are incorrect or your RAM is faulty.

Solution

Depending on the cause of error, you need to either change your BIOS settings to default or replace the faulty RAM to resolve it.

Change BIOS settings to default

To apply default BIOS settings, enter your BIOS setup, select and save the default BIOS settings.

Note: When your system loads, the text in the bottom part of the screen contains information on which key you need to press to enter the BIOS setup. Also, before changing your BIOS settings, note the current settings. This information will come in handy if  you need to revert to your old settings later.

Replace the faulty RAM

If you find your BIOS settings were already set to default, the cause of the above errors could be faulty RAM.

If you have only one RAM installed, then replace it with new RAM to fix the error. In case you have multiple RAM chips, then to identify the faulty RAM chip, take out all the RAM chips, insert them one by one and restart your computer each time. Discard or replace the RAM chip that generates the error after installing. 

Note: You can also use the help of a reliable memory diagnostic tool to identify the corrupt memory module.

Besides incorrect BIOS settings or faulty hardware, another major cause of recurring exe errors is malware infection. Malware, such as worms and viruses deliberately change the reference points of exe files in the registry. As a result, exe errors, such as ntkrnlmp.exe errors occur every time an application tries to execute the infected file.

To prevent malware from causing exe errors on your computer, we recommend you secure your PC by installing robust antimalware software, such as STOPzilla Antivirus and Spyware Cease. Also, schedule regular malware scans of your entire PC and keep your antimalware software updated with the latest virus definitions and security updates.

Furthermore, ensure that your registry is clean and devoid of unwanted information. Oftentimes, registry issues are found to be the root cause of many system errors, including exe errors. Perform regular registry scans using efficient registry cleaning software, such as RegServe, to eliminate any incorrect and corrupt entries from your registry.