How to Combat Cthleper.exe Excess CPU Usage Issue

Purpose of cthelper.exe

The cthelper.exe process is a background task that is used by Creative Drivers to deliver surround sound to your computer.

File Information

The cthelper.exe file is not a Windows file. By default, it is located in the C:\Windows\System 32 folder. The most common size of this file is 24,576 bytes. Cthelper.exe is also found in the following sizes: 28,672, 19,456, 40,960, 15,872, 16,384, 23,040, 17,920, and 20,992 bytes.

By default, the cthelper.exe process loads automatically at system startup. You can find entries related to this file in the registry in the following locations:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices

Is it safe to terminate this process?

If you are not using Creative audio products, you can safely terminate this process. If you do use Creative audio products and the cthelper.exe process is not causing any trouble on your system, we recommend you leave the process as it is.

How to stop the cthelper.exe process from loading automatically

The most common issue associated with this background process is its excess CPU utilization, which at times, shoots up to 100% CPU usage causing your system to freeze up. You can prevent this from happening by stopping the process from starting automatically when you boot your system.

To achieve this, perform the following steps:

  1. Open Start menu and click Run.
  2. In the Open box, type msconfig and press Enter.
  3. Here, click the Startup tab.
  4. Go through the items present in the Startup list and clear the checkbox next to the cthelper.exe file.
  5. Next, click OK to exit the System Configuration Utility box.
  6. Finally, restart your computer.

Is the cthelper.exe file a virus?

No, the genuine cthelper.exe file is a safe file. However, many malicious programs, such as virus, worms, Trojans, and spyware are known to infiltrate your system with files that have similar names as existing processes. For instance, a malicious file may be placed by a malware on your system having a similar name as cthelper.exe. Generally, such unsolicited files can be identified only by closer scrutiny. We recommend you go through the list of current processes running on your PC to determine if any unsolicited process is running or not. You can view the current processes by pressing Ctrl + Alt + Del to open the Task Manager window. Click on the Processes tab to view the processes running on your system.

If you find any suspicious process, do not try to directly delete its associated file because doing so may cause you to lose important data. Instead, run a virus/malware scan of your entire system, using a robust antivirus tool, such as STOPzilla Antivirus. You can use the tool to effectively remove all the harmful files from your system. Addtionally, if you find that the genuine cthelper.exe is infected; you can repair cthelper.exe using this tool.

Malicious programs often edit or delete entries related to important files in the registry. This may cause numerous errors to originate, including exe errors. To combat this menace, we recommend that you regularly scan and clean the system registry, using a reliable tool, such as RegServe. This is a powerful tool that uses advance algorithms to effectively remove all the bad registry entries.