Iexplore.exe is the Microsoft Internet Explorer file. Essentially, iexplore.exe is used to access the Internet when users enter a URL in the address bar. The site is displayed on the user’s screen when the appropriate page is found.
You may come across the following error message when using the Internet Explorer application:
"Iexplore.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Cause of the Error
This error usually generates when you have one of the following Browser Help Objects (BHO) added to your Internet Explorer:
- BuyersPort
- Morpheus
- Morpheus Shopping Club
- WURLD Shopping Community
Cause of the Error
You usually experience this error when you are logged on to the system with a limited user account. BHOs try to access system files and Windows registry entries and modify them. Since a limited user account has limited rights, the BHO is unable to make these changes. This causes your Internet Explorer to crash and generate the error message.
Resolution Method
To fix this issue, it is best to uninstall the BHO that is causing the error.
If you are not sure which BHO has generated errors, eliminate them one-by-one. When you discover the BHO that is causing the error, you must remove it and if you want you may reactivate the other BHOs.
Some websites require users to install ActiveX controls. You may choose to reactivate the BHOs as and when you need them to install ActiveX controls while surfing the Internet. Avoid activating the BHO that generated the error message and caused your Internet Explorer to crash. Another issue that you may come across is high amount of CPU and memory usage by the iexplore.exe file. To resolve this issue, insert your Windows CD/DVD in the disk drive and then run the SFC /SCANNOW command. This command will fix any out of place or modified system files.
If you are a Windows (98, XP, Vista etc.) user, you have probably already heard the saying that a reboot will fix 99% of Windows problems. While this success rate may not be as high as 99%, a reboot can sometimes mysteriously fix some issues. You can also try to reboot and see if this prevents Internet Explorer from crashing.
If you check the processes running on your Task Manager when Internet Explorer is open, you will find that iexplore.exe process is one of them. However, if you detect iexplorer.exe in the Task manager even when Internet Explorer is not open, it is quite likely that your PC is infected with a virus or a Trojan. Also, by default, the iexplore.exe file is located in the C:\program files\Internet Explorer\iexplore.exe folder. If this file is found somewhere else, it should confirm that there is a virus on the PC. Malware maliciously hides by assuming the name of a perfectly valid and legitimate file. Even if the rogue program is in plain sight, computer users might not suspect anything.
One never knows what authors of malware are trying to accomplish. That’s why protection is always vital. Increase your protection by installing a good antivirus tool like STOPzilla Antivirus. After you’ve got that on your system, you should also use a convenient but powerful anti-spyware program to further enhance your protection.
Even if you use antivirus and anti-spyware tools, you may still fall victim to malicious software if you do not employ safe Internet surfing habits. Surf safely and wisely. You will find that your computer will run better if it is malware free.
A regular registry scan along with the aforementioned tools and safe surfing habits can also contribute greatly to the overall health of your PC. This will keep away unsightly registry bloat and will fix and prevent errors from occurring, thus streamlining the computing experience for many users.