How to Fix Pctssvc.exe Application Errors

Pctssvc.exe is a core service of the Spyware Doctor software developed by PC Tools. This executable file is installed by either Spyware Doctor or Internet Security software. The main function of pctssvc.exe is to perform either a manual or scheduled spyware scan.

File Information

This pctssvc.exe file is located in C:\Program Files or in a subfolder of C:\. On Windows XP, the known file sizes are 948,616, 946,568, 1,017,224, 1,079,176, 1,077,640, 1,073,544 and 945,576 bytes.

Pctssvc.exe Problems

The issue that a lot of users have with pctssvc.exe is that the process eats up huge chunks of CPU and system memory. For example, it has been observed that the program normally uses between 24 to 28 Mb of memory, which at times, causes computers to lock up or freeze. This can be quite annoying and inconvenient for many users.

There seems to be no quick fix to disable pctssvc.exe from hogging resources. There are a few suggested solutions to solve certain issues but there is no definitive way to repair any application errors that come up.

Suggested Solutions

The following are some of the suggested solutions.

Solution 1: Uninstall and then Reinstall Spyware Doctor or Internet Security Software

Uninstall PC Tools Spyware Doctor or Internet Security. You can use Add or Remove Programs available in Windows or an efficient third-party program removal tool, such as Perfect Uninstaller for this task. After uninstallation is complete, reboot your computer. Reinstall the PC Tools product you uninstalled.

Solution 2: Install Latest Version of the Software

Update to a higher and better version of the Spyware Doctor or Internet Security software if it is available on the PC Tools web site.

Solution 3: Ensure That There are No Program Conflicts

Are you running a separate antivirus program? If you are, your antivirus program may be conflicting with PC Tools’ Internet Security Suite and producing application errors. Running two antivirus programs at the same time is usually not recommended. However, if you must, run them one after the other.

If possible, you should choose between your antivirus programs and uninstall one.

After uninstalling, make sure to run a registry scanner like RegServe to clean up any leftover entries and avoid potential errors.

Solution 4: Disable Pctssvc.exe From Running at Startup

You can disable pctssvc.exe from starting automatically by performing the following steps:

  1. Right-click on the Spyware Doctor System Tray icon.
  2. Select Shutdown.
  3. Now, click Start, select Run, type msconfig, and then press Enter.
  4. On the Startup tab of the System Configuration utility, disable the Spyware Doctor System Tray.
  5. You should note that this is only as good as long as you do not open Spyware Doctor.

After you do, the configuration will unavoidably revert to Automatic.

Solution 5: Increase the Virtual Memory of Your System

Spyware Doctor likes to have a lot of available memory when monitoring your computer in real time. So, you can work around the problem by increasing the virtual memory of your system by performing the following steps:

  1. Right-click on My Computer.
  2. Select Properties.
  3. Click on the Advanced tab.
  4. Click on the Settings button in the Performance section.The Performance Options dialog box will open.
  5. In the Performance Options dialog box, click Advanced.
  6. Next, click on Change in the Virtual Memory section.The Virtual Memory dialog box will open.
  7. Click on the Custom size button.
  8. If you have 1GB of RAM, you must configure: Initial size (MB) to at least 1440 MB
    size (MB) to at least 1950 MB

    Ideally, maximum size should be set to double or nearly double the value set for your Initial size.

  9. Click Set and then click OK to close each window.

If your work is constantly interrupted by system freezes caused by Spyware Doctor and Internet Security software and if you do not want to bother with constantly configuring them so that they do not hog your computer resources, you may opt to use another more efficient product, such as Spyware Cease.