Resolve Hpqgpc01.exe Application Error

What is hpqgpc01.exe?

The hpqgpc01.exe file is used as part of HP?s software for some of its printers. By default, the hpqgpc01.exe file is located in a subfolder of C:\Program Files and its size is 262,144 bytes.

Error Message – Hpqgpc01.exe Application Error

When you shutdown your computer, you may receive the following error message:

?The exception unknown software exception (0X0000005) occurred in the application located in 0X 760fbe16.?

Cause of the Error

This error usually occurs due to a problem with the HP printer driver software.


To fix the above hpqgpc01.exe error, you may perform the following steps to fix the error:

  1. Open the Start Menu and click Printers.
  2. Right-click your printer, and then select the Properties command.
  3. On the Sharing tab, click the Additional Drivers button.
  4. Next, select the X86 option.
  5. Next, repeat steps 1-6 to ensure that both X64 and X86 are selected.
  6. Restart your computer

Note: When you shut down your computer you will get the above error message. Ignore the error and let your system restart.

If the error persists the next time you shutdown your PC, we recommend that you contact HP or Microsoft for further help.

Hpqgpc01.exe ? Does it slow down a system?

The hpqgpc01.exe process does not consume a huge amount of system resources and is not known to hamper your system speed or interfere with other processes.

Is it fine to terminate the hpqgpc01.exe process?

No, we recommend that you do not terminate this process. Terminating the hpqgpc01.exe process may adversely affect the functions of your HP printer.

Hpqgpc01.exe ? can you trust this file?

Yes, hpqgpc01.exe is a safe file and is not known to be associated with any malware. However, please note that many malware programs such as viruses, spyware, adware, worms, and trojans deliberately give their processes the same or similar names as legitimate processes to prevent detection and removal. For instance, a malware may install a rogue file called hpqqgpc01.exe, hppqgpc01.exe, or hppgp01.exe on your computer.

To ensure that no rogue or unsolicited process is running on your computer, go through the list of currently running processes. To view the process list, press Ctrl+Alt+Del, and then click the Processes tab in the Windows Task Manager window that is displayed. If you notice any unsolicited or malicious process running, immediately perform a malware scan on your entire system using reliable security software, such as STOPzilla Antivirus and Spyware Cease.

Further, after you have removed the rogue process and its associated malware, it is recommended that you also run a registry scan using a reliable registry cleaning utility, such as RegServe, to remove any invalid, corrupt, or obsolete entries that the rogue process may have added to your registry.